PRIVACY POLICY
Privacy Policy
Title: Privacy Policy
Effective Date: [Insert Today’s Date]
Vital Testing Solutions ("we", "us", or "our") values your privacy. This Privacy Policy outlines how we collect, use, and protect your information.
🔹 Information We Collect:
- Name, phone number, and email address
- Appointment details and service requests
- Payment information (not stored on our servers)
🔹 How We Use Your Information:
- To confirm, reschedule, or remind you of appointments
- To follow up on services or send lab-related results
- To occasionally send promotions, discounts, or updates about new services
🔹 Data Sharing:
We do not share your personal or mobile information with third parties for marketing purposes. All data collected is used solely to deliver and improve our services.
🔹 Mobile Messaging & SMS:
Your phone number will be used only for appointment reminders, confirmations, follow-ups, and limited promotional messages from Vital Testing Solutions.
Message frequency may vary. Message and data rates may apply.
🔹 Data Protection:
We’ve implemented strict internal policies to prevent unauthorized sharing, data leaks, or transfers to external organizations. Your information is protected under HIPAA-compliant guidelines.
🔹 Your Right to Opt Out:
You may opt out of text message communications at any time by replying:
- STOP or UNSUBSCRIBE
To get help, reply:
- HELP or INFO
🔹 Contact Us:
For questions about this privacy policy, please contact:
📧 privacy@vitaltestingsolutions.org
📞 (800) 994-0943
Terms & Conditions / SMS Messaging Policy
Terms and Conditions of Use
By using the services provided by Vital Testing Solutions, you agree to the following terms:
🔹 Services Offered:
We provide mobile medical diagnostic services, including:
- DNA Testing (Paternity, Infidelity, Ancestry)
- DOT & Non-DOT Drug Testing
- Paramedical Exams
- Fingerprinting & Notary
- Breath Alcohol Testing (when applicable)
🔹 Booking and Communication:
By booking an appointment and providing your phone number, you consent to receive SMS messages regarding your service.
🔹 Types of Messages You May Receive:
- Appointment confirmations and reminders
- Updates on service completion
- Promotional offers related to testing services
Message Frequency: 1–2 messages per week
Charges: Message & data rates may apply
You may unsubscribe anytime by replying STOP. For help, reply HELP.
🔹 Consent and Opt-In:
Clients opt in through our website contact or booking forms by checking the agreement box. Consent is not a condition of purchase.
🔹 Limitation of Liability:
Vital Testing Solutions is not responsible for any third-party lab results or data storage once results have been shared securely with the client or provider.
Effective April 2024